Once a skill unique to the secretarial profession
but now, given how much time an office based
employee spends at their computer, touch typing is
valuable for all of us in our search to be more
efficient at work.
Although typing only makes up a quarter of 3.9
hours the average office worker spends on the
computer (IJmker, 2008), substantial gains in
efficiency can be made by improving typing skills.
Compare it with learning to swim under the
supervision of an experienced swimming instructor.
After a number of weeks, an increased speed can be
realised using the same effort. The same can be said
of learning to touch type, the effects of which on
your ability type are: fewer typing errors and a
higher typing speed. With touch typing the number of
total incorrect keystrokes is reduced by 5%, with
errors coming down from 7.5% to 2.5%. The biggest
gain in efficiency comes with increased typing speed
which goes up by an average of 55 keystrokes a
minute. The efficiency gain for learning to touch
type is 20 minutes a day per person.
Ticken learning method
Ticken is an online course to train office based
workers how to touch type. To guarantee progress
with the training, the employee can follow the
typing lessons anywhere and at anytime: at work,
during breaks or on a home computer. In addition,
various stopping points are incorporated into the
training involving typing tests that provide
objective feedback to the employee regarding their
The first three lesson of Ticken are
view free of charge.
Some effort is required to realise this gain in
time. However, staff can learn touch typing in half
the time required for traditional typing training
using the Typereflex® method. Using the Typereflex®
method, participants practice typing meaningful
words sooner than in traditional typing training
where first letters and syllables are learnt fully.
The Typereflex® method utilises the fact that human
brains do not perceive individual letters, but
meaningful words. The following sentence illustrates
“Acocrding to Eglsinh raereschers it dosen’t
matetr in what odrer the ltetres are in a wrod. The
olny improtnat tinhg is taht the frsit and the lsat
lteetrs are in the rgiht pcale.”
Since perception and action are linked in the
human brain, learning touch typing progresses more
quickly if staff practice with meaningful words as
soon as possible. An important advantage of using
this method is that practicing with meaningful words
motivates the employee, as progress is more obvious.
Good for wellbeing and ergonomics
From a wellbeing perspective touch typists are
generally better off than their colleagues yet to
learn the skill. A touch typist spends more time
looking at the screen rather then the keyboard,
improving their posture and reducing workstation
discomfort. Touch typing is a reflex action so it
less fatiguing mentally than thinking about words
letter by letter all day long. Lower levels of
fatigue further improves overall efficiency.