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Managing flexibility

Online training courses


Further Information

Further details are available from Swiftwork, who can supply you with an online demo CD.

Please contact Gill Hayward on 01580 201661 or



Proposing to work flexibly is one thing.  Managing it successfully is another.  Expert training is invaluable to help managers and their organisations to move up the learning curve and to build on the experience of others.

Training comes in a variety of forms - attending seminars  and courses, or calling in consultants and trainers to carry out training programmes.  Now 3 organisations - Swiftwork, Work & Family Connections and Gil Gordon Associates - have put their heads together to produce e-learning materials.

Managing Flexibility is an introduction to flexibility for managers and supervisors, showing them how to implement flexible work and how to support their staff as they move to new ways of working.

It is divided into four sections, and includes an "action-oriented self-assessment" that will enable managers to track and assess performance, as well as continually assess the value of the training.

It makes the business case for flexibility, identifies and sharpens the skills that will be needed, and offers practice in choosing and managing employees on flexible work arrangements. This course will help managers  to:

  • develop a clear picture of the kind of manager your organisation wants them to be
  • make the distinction between this kind of manager and the kind that might be described as "old school"
  • understand the behaviours that distinguish this kind of manager
  • understand the reasons why this new kind of manager is important to your organisation's survival
  • clarify any changes that might be called for in their own management style
  • examine ways some of these actions may be challenging
  • learn about the flexible work arrangements, and how they can best be managed
  • practice behaviours that might be new to them.

Starting from basic principles, the modules add levels of sophistication and provide useful tools such as equipment checklists for remote working and proposal forms for flexible working arrangements.

The courses can be customised for different organisations. 

Employees too

It is not only managers who may need to change their behaviours.  For employees too there will be a significant change of both culture and working practices.  A further course for employees helps them to:

  • examine their own qualifications for working flexibly
  • prepare their flexible working proposal 
  • become familiar with the flexible work options
  • learn when each option might be more appropriate
  • discover the challenges presented by each
  • learn how to overcome them.

Other courses are available more specifically tailored to managing teleworking.

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