At the start of a New Year we always take a look
forward to what will happen in the year ahead - and,
more to the point, what we intend to do.
What is your resolution for smart working in the
The time for debating whether to move to smart
working is past. The question now is how to do it -
and do so in ways that will bring the greatest
These benefits are now well known:
- Enabling staff to work more flexibly:
getting closer to customers and reducing the
costs of continually returning to base
- Reducing the costs of the office: by
eliminating under-used space and eliminating or
reducing paper processes
- Making offices the place for collaboration,
rather than having everyone in rows of desks
doing work that can take place elsewhere
- Improving environmental performance, through
having a reduced office base, reduced travelling
and reduced resource use
- Securing employee loyalty by enabling them
to make mature chocies about their work and
about balancing work and their other needs and
apsirations in life.
The trends driving these changes are not going to go
In particular, the technological changes towards
smaller, more portable and more powerful devices and
towards unified communications are only going to
increase the capacity and the options for working
Some companies and public sector organisations have
been taking their time weighing up the pros and
cons. The old ways of working provide a
cultural comfort zone that can make some leaders
reluctant to change.
But every day working in the old ways is a day when
work is more costly and inefficient than it should
be - the cost of hesitating is high.
So the resolution for 2013 needs to be - take action
to move forward into smarter working.