Across the world organisations have been adopting various forms of ‘Hybrid Working’ – trying to combine employee aspirations for more choice over how they work with the more traditional structures of office-based working.
But how can you tell if your implementation is delivering all the benefits that it could do?
What can we do better?
While some Hybrid Working programmes have adopted a strategic approach to delivering a range of targeted benefits, others are, in effect, improvised compromises between various interests and viewpoints, that focus much more on the place of work than transforming it.
The evaluation is based on more than 25 years of implementing flexible, smart and agile working programmes involving changes to working practices, working culture, workplaces and technologies. It provides you with a comprehensive assessment of how well your programme is performing, capturing examples of great practice, and highlighting key areas for improvement and innovation.
It’s based on the thinking and experience that underpins British Standards PAS 3000: Smart Working Code of Practice, for which Flexibility.co.uk’s Andy Lake was the technical author, and his management book Smart Flexibility.
Key areas of evaluation
Our evaluation process covers the key areas of:
- Leadership, vision and strategy
- Insight and metrics
- Communication and engagement
- Culture, capabilities and behaviours
- How well the workplace works
- How well working beyond the workplace works
- Technology change and adoption
- Impacts on productivity and customer service
- Impacts on health, wellbeing and inclusion
- Impacts on the environment
- Feedback on programme management.
Methodology
The evaluation combines quantitative and qualitative information, derived from structured interviews, workshops, a focused Smart Working employee survey and assessment of internal data and documents. The evaluation is also informed by comparison with other leading implementations and research.
Output
A comprehensive report highlighting progress and achievement in each of the areas above, with practical recommendations about addressing gaps, making improvements and achieving best practice in future phases of change.
Contact
To find out more, contact Andy Lake, + 44 (0)7967 500135.
